Australia Post could potentially close up to 30 of its post offices in metropolitan areas across the country, as customers make the switch from brick-and-mortar stores to online.
The government-owned postal service is currently reviewing its store locations due to a “significant decline” in in-person visits following the COVID-19 pandemic.
Australia Post confirmed in a statement to NCA NewsWire that some of its smaller metropolitan post offices were specifically under review.
“While no final decisions have been made, there are a small number of primarily metropolitan post offices, with very low and declining foot traffic, expiring leases, or building damage that are currently under review,” a spokesperson said.
“All team members will be reassigned to nearby corporate post offices.
“Australia Post is committed to ensuring it meets the changing needs of the community and creates a sustainable network that enables the company to continue to invest in and serve all Australians.”
The company cited reduced store visits by customers as the reason behind the review and potential closures.
“Australia Post currently operates or licenses over 4,000 post offices in Australia, which is a larger network of stores than major supermarkets,” the spokesperson said.
“The pandemic and the rapid growth in the use of online services has resulted in a significant decrease in customer visits to most post offices.
“We continually review the number and location of post offices to meet consumer demand or manage property-related issues.”
Australia Post announced a record group revenue of $8.97 billion last fiscal year. It was an 8.5 percent increase from the previous year.