A major change is coming at German supermarket Aldi, with a trial expanding to Melbourne for the first time.
Aldi first introduced a trial of six to eight self-service checkouts last year in 10 stores across
NSW to see how customers would respond.
The response has been a mix of positive and negative, with some wishing they no longer had to wait in queues and others annoyed at “having to do the work” of scanning their own products.
Now the trial has expanded to Melbourne, according to the herald sun.
Do you love the news? Stream 25+ news channels in 1 place. New to Flash? Try 1 month free. Offer ends October 31, 2022 >
It is understood that the machines will only accept card payments.
News.com.au has contacted Aldi for comment.
When the trial was first announced in late May, Aldi Australia’s store operations manager Robert Eichfeld said initial feedback was “overwhelmingly positive”.
“Shoppers also commented that they enjoyed the choice and appreciated the convenience of having a quick and easy option when only purchasing a few items,” he said.
“Ever since self checkouts entered the Australian grocery sector, we have been watching with great interest the convenience they bring to customers, as well as the value and efficiency they create for businesses.”
A spokesperson added at the time that it was a quick and convenient way for people to buy and that national rollout would be based on testing.
The move brings the German supermarket in line with other grocers such as Coles and Woolworths, some of which have conveyor belt checkouts and large self-service areas.