Shocking discovery of Brisbane passenger’s luggage after flying Qantas

We’ve all been there, when the bags in a airport carousel are shrinking fast and yours is still nowhere to be seen.
Queenslander Andrew Glykidis got that sinister feeling at Brisbane airport on August 1, after flying home with qantas from sydney

His plane ticket cost $500, but what was eventually spat out on the carousel would cost him four times that amount.

Damaged bag belonging to Andrew Glykidis
Andrew Glykidis said his clothing and personal belongings inside his mangled luggage were lost or damaged. (Supplied)
Andrew Glykidis, Brisbane man
Andrew Glykidis is frustrated that Qantas has taken so long to respond to his claim after his bag was destroyed on a Sydney-Brisbane flight. (Supplied)

The 31-year-old architectural draftsman was traveling with his brother and sister-in-law, who had already collected their bags without a problem.

However, Glykidis waited.

The carousel was finally completely empty, and there were only the three of them; standing, watching, waiting.

Just as he was about to head to the Qantas lost baggage counter, Glykidis said his sister-in-law intervened.

“She was like, ‘Wait, there’s something going on out there right now.'”

But Glykidis did not flinch. He was a strange and unrecognizable object.

They waited and the thing came closer

“So she says, ‘Are you sure that’s not yours?’

“And I’m like, ‘Shit, that’s my stuff!'”

He said his stomach dropped.

The chewed-up remains of his luggage were “shoved into a plastic bag” and wrapped with orange Qantas-branded tape, he said.

“Honestly, it looked like it was fed to a pack of pit bulls or hyenas.”

Photos Glykidis shared with showed her gray bag torn apart and catastrophically ripped open.

“When I got it home and unpacked it, my mom saw it and said, ‘Did they feed it to a pack of dogs or something?'”

Damaged bag belonging to Andrew Glykidis
Andrew Glykidis said this is how his luggage appeared on the carousel at Brisbane airport, after flying from Sydney with Qantas (Supplied)
Damaged bag belonging to Andrew Glykidis
Andrew Glykidis has been trying to get Qantas to settle his lost and damaged goods claim for weeks. (Supplied)

In the nearly four weeks since then, Glykidis said he has been fighting Qantas to try to get $2,000 in reimbursement for his lost and damaged items, including clothing, boots and personal gear.

Qantas promptly paid $112 for the duffel bag, he said, but the airline has yet to approve his claim for the contents.

Glykidis is angry that Qantas required him to file a police report or legal statement as part of his claim.

“That’s implying that I have to prove I’m not lying,” he said.

He has tried to contact Qantas countless times, he said, spending a total of many hours on hold.

“It’s literally a merry-go-round.

“They keep saying, ‘We’ll escalate it, we’ll get back to you in 24 to 48 hours.'”

Andrew Glykidis, Brisbane man
Andrew Glykidis said it has been frustrating and stressful trying to get Qantas to resolve the issue. (Supplied)
The bag badly damaged, after a Qantas flight.
Andrew Glykidis was stunned by the state of his suitcase, when it finally appeared on the baggage carousel at Brisbane airport. (Supplied)

Glykidis said the experience had caused him great frustration and “unnecessary stress”.

He feels that Qantas has “run away” and left him to deal with the fallout. has contacted Qantas several times for comment.

Today, the airline announced an underlying loss of $1.9 billion as its engineers launch an industrial action over a wage dispute.

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