Exclusive for executive travelers
Qantas frequent flyers will be able to keep their current Silver, Gold, Platinum or Platinum One status until June 2024 as part of an unprecedented ‘apology package’ announced today by the airline’s CEO, Alan Joyce.
“In the last few months, many of you have had delayed flights, canceled flights and lost bags,” admits a somber Joyce in a video message sent to everyone. Qantas Frequent Flyer members on Monday 22nd August.
“There are good reasons for that, but when it comes to what you expect from Qantas, it’s not good enough. On behalf of the national airline, I want to apologize and assure you that we are working hard to get back to our best.”
And while Joyce maintains the Roo’s turnaround is underway, she’s extending an olive branch to passengers upset by travel chaos with a multi-benefit package in recognition of those problems.
Qantas Status Extension
Spearheading the compensatory measures is a 12-months status extension for all Qantas Frequent Flyers, both within Australia and around the world.
High-end travelers with Silver, Gold, Platinum or Platinum One status with a membership year ends between July 31, 2022 and December 31, 2022 (inclusive) will see their extended status automatically from July 31, 2023 to December 31, 2023.
This replaces the previous
“We are removing the requirement to make a reservation and will now provide automatic status extensions,” says the airline, news that will upset those who have Already took that flight.
And no, you won’t get another year of status on top of that: “Members who have already booked a flight will only get the 12-month extension,” Qantas maintains.
Also, frequent flyers with Silver, Gold, Platinum or Platinum One status and a membership year ending between January 31, 2023 and June 30, 2023 (inclusive) will see their status increased from January 31, 2024 to June 30, 2024, again, without needing to set foot on a Qantas flight.
Also, if you’ve already flown enough to hold that status until 2024, this doesn’t mean you’ll get other 12 months of free status, with Qantas stating that “the status extension is offered as support for members who cannot retain in their own right”.
However, all frequent travelers can take advantage oftransfer of status credits to carry over some of their status credits to the next membership year and give them a head start on continued status.
With Qantas continuing its status extension program, it’s now questionable whether we’ll see Qantas’ dual status credit promotion that usually arrives in the first quarter of the calendar year.
However, Qantas has It is known to have launched dual status credit offers for specific destinations, with the aim of increasing bookings to that city or country, and this cannot yet be ruled out.
Other sweeteners in the Qantas “Sorry” pack include:
- a ‘$50 off’ flight promo code for Qantas Frequent Flyer members based in Australia and New Zealand to redeem for a Qantas return flight
- the extension of the previously announced commitment “of up to 50 per cent more reward seat availability on Qantas International, trans-Tasman and popular domestic routes until June 30, 2023”, with those reward seats progressively released from noon Monday August 22
- additional invitation for members to use themselves, or offer a friend, colleague or family member to enjoy a pre-flight visit with them to a Qantas Lounge. Gold members will receive an invitation to visit a Qantas Domestic Business Lounge, while Silver members will receive an invitation to visit the Qantas Club or an international Business Lounge.
- “a gift of Qantas Points for Platinum and Platinum One members” – we are waiting to hear how many points are on offer
More to follow…